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Patient Information

Look Forward to the Dentist

We love to see you smile from the moment you walk through our door. That’s why we strive to make your experience with us as seamless as possible from the start.

Still need to schedule your appointment at Gilmore Dental? No problem! Whether you need to book a professional hygiene visit or a consultation for a smile makeover, we welcome patients from throughout Redmond, OR, and Deschutes County.

Book Your Appointment Today or Call 541-504-5707

If you’ve never accessed your patient portal, please contact the office for an access link.

Your First Appointment

To help you save time, please print, complete, and bring the following forms with you to your first appointment.

We require a 2-business day notice of change to an appointment which must be done by calling the office. Late cancellations or no shows are subject to fines or a deposit may be required to hold your appointment.

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Personal Info

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Record Release

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Notice of Privacy Practices

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Office Forms

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Credit Card

The Money Question

You can pay for your office visits by cash, credit, or debit card at the time of service. We also accept most major dental benefits, and Care Credit.

To discuss your payment options or insurance coverage, please call us!

We also offer convenient, automatic monthly payments with NO INTEREST, 4 months or less, 5% interest 5+ months, through DOCPAY Payment Plans. (Learn more at www.docpay.com/patient).

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Financing

Care Credit

Dental Benefits

Your dental care should be affordable, and we’ll do everything we can to provide you with the dental services your family needs.

Gilmore Dental Discount Plan

Gilmore Dental is pleased to announce the addition of the Gilmore Dental Discount Plan to our practice. We are consistently striving to provide options and services to our patients. For a low monthly payment you receive your preventive services and a 15% discount on all other services. Click on the brochure below for more information or give our office a call.

Gilmore Dental Discount Plan

$99 Registration Payment applies to all new applications. The first month’s premium must be paid prior to entering the hygiene and restoration discount program No benefits or discounts may be utilized prior to the first month being collected. For those patients that are put into a periodontal class, other periodontal services may be needed that are not included in the preventive portion of the membership but will be eligible for the 15% discount.

Gilmore Dental is considered out of network with all dental carriers. We recommend you check with your carrier to determine what your out of network benefit looks like. We will still file your claims electronically and collect estimated patient portions at the time of service. You may have a debit or credit once the carrier has paid. Credits will be refunded to the card on file, remaining portions will be charged to the card on file.

 

**We are not OHP providers but have many OHP patients who choose to see us and take advantage of our Gilmore Dental Discount Plan.

Retainer Program

Losing or breaking a retainer can be costly and stressful! When you join the Gilmore Dental Retainer Program, you can rest assured  knowing that your retainer can be quickly replaced. Check out the brochure below or give the office a call for more information.

Retainer Program

By joining the program you receive a digital impression of your teeth and 2 upper and 2 lower retainers with affordable copays.

Standard Good Faith Estimate for Patients

Learn more

Dental offices should provide uninsured/self-pay patients an estimate of their bill for dental items and services before those items or services are provided. This estimate is not a contract and does not require that you obtain these services at this office. This Good Faith Estimate shows the costs of items and services that are reasonably expected for your health care needs for an item or service; it may not include additional items that may be recommended for post treatment care or rehab services. Please note that the estimate is based on information known at the time the estimate was created.

  • You have the right to receive a Good Faith Estimate for the total expected cost of any dental services upon request or when scheduling services.
    • Please note: The Good Faith Estimate does not include any unknown or unexpected costs that may arise during treatment. You could be charged more if complications or special circumstances occur.
    • If we refer you to a specialist, you must ask them for an estimate for the services they provide; we have no access to their treatment recommendations, fee schedules, etc.
  • You can also ask your dental care office for a Good Faith Estimate before you schedule a service. If you do, make sure the dental office gives you a Good Faith Estimate in writing within 3 business days after you ask. Information regarding scheduled items and services must be furnished within 1 business day of scheduling an item or service to be provided in at least 3 business days; and is not required if requested fewer than three days in advance or for emergency services.
  • If you receive a bill that is at least $400 more for a single procedure than your Good Faith Estimate amounts, not including any fees from complications/emergencies, you can dispute the bill.
    • (Example: if the dental office says a 2 surface filling on tooth #20 is $150, and then they charge $550, you can dispute the bill. If the tooth #20 ends up needing a crown for $1000 because there was so much decay they couldn’t do a 2 surface filling, that is a complication and you can’t dispute the crown, even though the amount is more than $400)
    • You may contact the health care provider or facility listed to let them know the billed charges are higher than the Good Faith Estimate. You can ask them to update the bill to match the Good Faith Estimate, ask to negotiate the bill, or ask if
      there is financial assistance available.
    • You may also start a dispute resolution process with the U.S. Department of Health and Human Services (HHS). If you choose to use the dispute resolution process, you must start the dispute process within 120 calendar days (about 4 months) of the date on the original bill.
  • There is a $25 fee to use the dispute process. If the agency reviewing your dispute agrees with you, you will have to pay the price on this Good Faith Estimate. If the agency disagrees with you and agrees with the health care provider or facility, you
    will have to pay the higher amount.
  • Make sure to save a copy or picture of your Good Faith Estimate and the bill.

For questions or more information about your right to a Good Faith Estimate, visit www.cms.gov/nosurprises/consumers, email FederalPPDRQuestions@cms.hhs.gov, or call 1-800-985-3059.

Want to learn more?

Contact

Phone: 541-504-5707
Email: info@gilmoredental.com

Hours

Monday: 7:00 AM - 4:30 PM

Tuesday: 7:00 AM - 4:30 PM

Wednesday: 7:00 AM - 4:30 PM

Thursday: 7:00 AM - 4:30 PM

Friday: 7:00 AM - 4:30 PM

Saturday & Sunday: Closed